What does an insurer typically require from an adjuster while a claim remains open?

An insurer often requires an interim report at regular intervals listing new information while a claim remains open to ensure that they are kept informed about the status of the claim and any developments that may affect the outcome. These interim reports help insurers monitor the progress of the claim, assess the validity of the information presented, and make informed decisions regarding the management and resolution of the claim.

By requiring regular updates, insurers can identify any emerging issues promptly and can provide guidance or assistance if needed, ensuring a more efficient claims process. This practice facilitates communication between the adjuster and the insurer, which is crucial for maintaining transparency and addressing any potential concerns in a timely manner.

This approach also helps in preventing delays in the resolution of the claim due to unforeseen issues not being reported promptly, thereby fostering a more organized and systematic claims handling process.