What is a key characteristic of the mediation process?

The mediation process is characterized primarily by the involvement of a neutral party who facilitates negotiation between the conflicting parties. This neutral party, often referred to as a mediator, helps the individuals involved in the dispute communicate more effectively and explore options for resolution. The mediator does not take sides or make decisions for the parties but instead guides them toward a mutually acceptable solution.

In contrast, mediation is typically not legally binding; it is a voluntary process aimed at reaching an agreement that both parties can accept. While mediation often leads to compromises, it is not guaranteed, as the outcome depends on the willingness of the parties to work together towards a solution. Additionally, participants in mediation can choose to leave at any time, emphasizing the voluntary nature of the process and allowing parties to withdraw if they feel it's not yielding a constructive outcome.