What is the term for the record an adjuster maintains pertaining to an individual's insurance claim?

The term "claim file" is used to describe the comprehensive record that an adjuster keeps regarding an individual's insurance claim. This file is essential as it contains all pertinent information about the claim, including documentation, correspondences, reports, and notes related to the investigation and resolution of that specific claim.

In the context of adjusting, the claim file serves as a central repository that not only helps the adjuster track the details of the claim but also ensures that all relevant data is available for decision-making and any potential future reference. This organized documentation plays a vital role in ensuring that the claims process is transparent, effective, and compliant with insurance regulations.

Understanding this terminology is important for anyone entering the field of insurance adjusting, as it underscores the need for proper documentation and record-keeping practices that support both the adjuster's work and the overall claims process.