What was Ben doing when he filed a claim with Roxanne's insurer?

When Ben filed a claim with Roxanne's insurer, he was submitting a formal request to settle the damages. This process typically involves providing relevant information about the incident, including details of the damages incurred and any supporting documentation. By submitting a claim, Ben is seeking financial compensation for the damages he believes were caused by Roxanne's actions or policy coverage.

Filing a claim is a standard procedure within the insurance industry and is essential for initiating the claims process. It allows the insurer to evaluate the claim and assess whether or not they will provide compensation based on the terms of the policy. This option reflects the fundamental purpose of filing a claim, which is to resolve the financial implications of damage or loss, rather than taking legal action or admitting fault.