Which of the following is true regarding the role of an adjuster?

The role of an adjuster is primarily to evaluate insurance claims on behalf of the insurance company. This involves investigating the details of a claim, assessing damages, and determining the validity of the claim. As such, an adjuster represents the interests of the insurance company in this process. Their primary responsibility is to ensure that claims are handled fairly and in accordance with the terms of the insurance policy, while also protecting the company’s financial interests.

While conflicts of interest are important considerations in the realm of adjusting, the statement regarding avoiding all conflicts of interest is overly simplistic. Adjusters are required to act ethically and to disclose any potential conflicts, but the nature of their role means they will always align with the insurance company’s interests.

The other options misstate the responsibilities and authority of adjusters. Adjusters do not have the power to decide legal disputes as that authority lies with the courts, and they play a role in negotiations; thus, they can engage in settlement discussions as part of their duty to resolve claims.