Which of the following is NOT an adjuster's duty in the claim process?

In the claim process, an adjuster's primary responsibilities are to evaluate, investigate, and determine coverage on claims submitted to insurers. An adjuster plays a critical role in assessing the details of a claim, verifying the circumstances surrounding it, and ensuring that the claim adheres to the parameters set forth in the insurance policy.

Filing a claim, however, typically falls under the responsibility of the policyholder or insured. The insured must submit their claim to the insurance company, after which the adjuster steps in to perform their duties. This distinction is vital, as it underscores the process where the policyholder initiates the claim, and the adjuster subsequently assesses and manages it. As a result, filing a claim is not considered a duty of the adjuster in the claim process.